KCT Credit Union Conversion Schedule
As we continue to transition our KCT Credit Union members from KCT systems to Consumer Credit Union systems, please refer to this schedule. As the People in Your Corner®, we're here to help. For assistance, please call us at 877.275.2228. All times listed are in Central Standard Time.
| Friday, Feb. 20 KCT Systems | Saturday, Feb. 21 | Sunday, Feb. 22 | Monday, Feb. 23 CCU Systems | |
|---|---|---|---|---|
| Debit & Credit Cards Visible in Digital Banking until Thu, 2/19 at 10 pm. | Continue using KCT Debit & Credit Cards through Feb. 22 | Begin using your new CCU Debit & Credit Cards | ||
| Digital Banking | Available until 6 pm | Unavailable | Available | |
| Bill Payment Available through 2/17, 7 am, then unavailable until 2/23. | Unavailable | Available | ||
| External Transfers Available until 2/18, 2 pm. | Unavailable | Available | ||
Mobile Check Deposits | Available until noon | Unavailable | Available | |
| Digital Banking Alerts | Available until 6 pm | Unavailable | Available to be set up | |
| eStatements and eNotices | Available until 6 pm | Unavailable | Available to be set up | |
| KCT website, KCTCU.org | Available until 6 pm | Unavailable | ||
| KCT & CCU Branches ATMs & drive-up locations | Open regular business hours | Unavailable | Branch lobbies available at 9 am, drive-ups available 8 am | |
| Shared Branching | Open until 5 pm | Unavailable | Available | |
| CCU Contact Center | CCU phone support until 6 pm, online banking chat until 5 pm | Limited* | CCU phone support until 6 pm, online banking chat until 5 pm | |
| *Limited after-hours phone support available 24/7 at 877.275.2228 | ||||
For more details, please visit our KCT Merger page.