Making Payments
Easiest way to make a loan payment.
Need a loan payoff amount?
Other ways to pay your personal/auto loan.
- By mail:
Attn: Auto Pay Department
300 N. Field Dr.
Lake Forest, IL 60045 - Allow 10 business days for mail delivery and processing.
- In person at any CCU location
- Allow 3 business days for processing.
Use Another Bank or Credit Union's Bill Pay Service
To set up payment from another financial institution, you will need CCU's routing number along with your loan account number.
- The routing number for Consumers Credit Union is 271989950.
- Locate your loan account number via Online or Mobile Banking:
- Locate the loan in the Accounts section
- The account number displayed is the full account number for the loan
Mail your payment.
Please include your loan account number on the check. Allow at least 7 business days for us to receive your payment. Do not send cash.
Attn: Payments Department, Consumers Credit Union
300 N Field Dr., Lake Forest, IL 60045
Other ways to pay your mortgage.
Complete an ACH Authorization
or Budget Payment Form
Budget Drafting is a convenient program that can help you reduce interest paid, build equity faster and pay off your loan early. How does it work? Half of your monthly loan payment plus any additional principal payment you authorize will come out of your bank account every other Friday. A full monthly payment will post to your loan account on the next business day after we receive the second half of your loan payment. Twice a year, three half-payments are drafted from your account in one month. The third half-payment will post to your account as a principal payment.
Use Another Bank or Credit Union's Bill Pay Service
To set up payments from another financial institution, you will need to provide your loan number and the following mailing address:
P.O. Box 11733
Newark, NJ 07101-4733
Note: Bill Pay is not always electronic and there may be a delay in delivery of your payment to CCU. Please check with your other financial institution.
Mail your payment.
Please include your loan number on the check. Allow at least 7 business days for us to receive your payment. Do not send cash.
PO Box 11733
Newark, NJ 07101-4733
Other ways to make a credit card payment.
Use Another Bank or Credit Union's Bill Pay Service
To set up payments from another financial institution, you will need to provide your credit card number and the following mailing address:
PO Box 37603
Philadelphia, PA 19101-0603
Note: Bill Pay is not always electronic and there may be a delay in delivery of your payment to CCU. Allow 7-10 business days for receipt and processing. Please check with your other financial institution.
Mail Your Payment
Please include your credit card number on the check. Allow at least 7 business days for us to receive your payment. Do not send cash.
PO Box 37603
Philadelphia, PA 19101-0603
Make a payment at our branch locations.
Need to make a payment on your CCU student loan?
If you are having trouble logging in or do not have an account, please call 800-644-2067 to speak to an associate or email [email protected].
Frequently Asked Questions
Loan Payments
Make a Payment, Desktop
Select the From account
Select the To account (loan or credit card).
Choose the Payment Type.
Enter the Payment Amount.

- Select regular payments for Payment Type
- Check the box and set the frequency, start and end date, or choose "Repeat Forever"

Enter or update the payment Date.
Make a Payment, Mobile
Mobile
Select the Payments drop down and choose Credit Card or Loan Payment.
Select the From account.
Select the To account (loan or credit card).
Choose the Payment Type.
- Select regular payments
- Check the box and set the frequency, start and end date, or choose "Repeat Forever".
Select Payment Amount.
Enter or update the payment Date.
Enter Memo (optional).
Click Submit.

What types of payments can I make with Zelle?
Zelle® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.2
Since money is sent directly from your bank account to another person's bank account within minutes, 3 Zelle® should only be used to send money to friends, family and others you trust.
Neither Consumers Credit Union nor Zelle® offers a protection program for any authorized payments made with Zelle® – for example, if you do not receive the item you paid for or the item is not as described or as you expected.