CCU recognizes the importance of protecting your personal information. Therefore, we have put together a privacy statement and approach that respects and addresses your needs. We reserve the right to change this Statement from time to time. To familiarize yourself with these changes, please, check this Statement periodically so you are comfortable & understand the changes.
If you ever have questions or issues with the confidentiality, security, integrity, or accuracy of your personal information at CCU, please contact us.
For concerns specific to the accuracy of your information, we will investigate your issue and update our records as needed.
For concerns specific to the security, or integrity of your information, CCU will work with you to prevent unauthorized access to or use of your account. Please note, this may include the changing of your account information and issuance of new account products (passwords, checks, plastic cards, etc.).
To assist the Credit Union in maintaining the confidentiality, integrity, and accuracy of your account, we request you keep your contact information with us as up-to-date as possible. In particular, please make sure you inform us about Email address changes since this is the most rapid way for us to communicate with you.
If our investigation and follow up is not handled to your satisfaction, you should contact:
Board of Directors Consumers Cooperative C.U.
P.O. Box 9119; Waukegan, IL 60079-9119
Attn: Board Chairman
If you do not feel the Board of Directors has appropriately addressed your issue, you may contact:
Illinois Department Of Financial Institutions, Credit Union Division
500 Iles Park Place, Suite 500
Springfield, IL 62718
This privacy statement sets out how Consumers Credit Union uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we request or you provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. You can access Consumers Credit Union's privacy protections of your personal information in the Privacy Disclosure (PDF).
Consumers Credit Union may change the Website Digital Privacy Statement from time to time by updating this page. Please check this page if you're looking for details concerning our current Website Digital Privacy Statement.
We may collect the following information:
We may use this information to understand your needs and provide you with better service, and in particular, for the following reasons:
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering an remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to member needs. We use this information for statistical analysis purposes and serve more relevant ad experiences across the web, based on previous visits to our website.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which ones you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer; however, this may prevent you from taking full advantage of the website.
Our website may contain links to enable you to visit other websites of interest, easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Consumers Credit Union implements the following Google Analytics features based on Display Advertising:
Re-marketing, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest reporting. We utilize these services to serve more relevant ad experiences across the web based on previous visits to our website.
You can opt-out of the collection and use of information for ad targeting. To do so, go to www.aboutads.info/choices and set your data collection and ad preferences.
We reserve the right to change this Website's Digital Privacy Statement, and you agree it is your responsibility to check this Website Digital Privacy Statement periodically for any changes.