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Who We Are at CCU image of hands in fist forming a circle ;

Who We Are

Member-Focused Attention Meets Diverse Banking Options

As an open-to-the-public, not-for-profit institution, our unique focus is on you, the consumer. Our end goal is to provide service that's customized uniquely to you, backed by offerings that address all of your banking needs.

Our credit union offers a complete array of products and services to our members —checking, savings, debit and credit cards, vehicle and consumer loans, money market accounts and certificates, along with a variety of mortgage products.

The Benefits of Membership

Unlike at a bank, you're not just another "customer" at Consumers Credit Union. You're a member with a say in everything that we do. And what we do is strive to add more value for our well-deserving members. As a nonprofit, rather than pocket any profits, we pour them back into the institution to provide better rates and additional benefits for you.

We are one of the largest credit unions in Illinois, with over 220,000 members and more than $3 billion in assets. CCU is owned and democratically operated by our members, who elect our all-volunteer Board of Directors. In turn, the Board represents our member-owners' interests in credit union policymaking. Unpaid volunteers also serve on Credit Committees and Supervisory Committees.

Once a Member, Always a Member

Membership with CCU is on your terms. No matter where you move or how your life changes, you can maintain membership with us. And when those life-altering moments do occur, CCU assures you that we will be there to offer support and personalized financial services to suit all of your needs.

Our commitment to you is the driving force behind our credit union, because your life is our priority.

Open to Anyone — Become a Member Today!

CCU membership is unique. Regardless of where you live or work, you are eligible to join. This differs from most credit unions that restrict membership based on geography, employment or other criteria. And becoming a member is incredibly easy — two, quick steps is all that it takes to enjoy all the benefits of CCU membership.

Become a Member

The Credit Union Difference

Why does all of this sound unlike a typical financial institution? Because at CCU, we are a group of members who are driven by a singular goal--making our lives better through a financial system that encourages saving and allows us to loan money to each other. And only members can reap the benefits of our credit union.

Credit unions are cooperatives that provide a healthy, secure and not-for-profit alternative to financial service providers who are committed only to profit. After ensuring reserves, CCU distributes surplus funds to members in the form of dividends, reduced interest on loans and improved services.

Joining CCU means you are more than just a customer. You are a member.

Reach out to a CCU Branch Near You

Wherever you live, you can contact CCU in a number of ways.

  • Visit a branch.
  • Phone: 877.ASK.CCCU (877.275.2228)
  • E-mail: [email protected] Please do not include any personal information such as social security number or account numbers.
  • U.S. Mail: Consumers Credit Union, 300 N Field Dr., ‚ÄčLake Forest, IL 60045

Diversity & Inclusion Message

Consumers Credit Union has a long history of serving our members and communities throughout the good times, as well as in challenging times. Our credit union remains dedicated to the principles of diversity and inclusion, in our workplace, in our service to the membership, and in our support of the community. 

We celebrate diversity - as all the things that make us who we are - holding that all people deserve fair and equal treatment and respect no matter race, skin color, ethnicity, national origin, gender, age, religion, language, disability, sexual orientation, gender identity, socioeconomic status, family structure, geographic differences, diversity of thought, life experiences and more.

We strive to cultivate an environment that honors differences and supports inclusion. We empower people to contribute and develop to their full potential. And, we actively look at our own service offerings, business relationships and practices to find ways we can do better. The Consumers Credit Union family believes diversity, equity and inclusion are fundamental to a vibrant, relevant and growing credit union.

We recognize that you have many options for financial partners, and we are deeply honored that you have chosen to do business with us. We value the trust you put in us and we will continue to work hard to ensure you're always proud to do business with us. Thank you for being part of the Consumers family.